Patients
Cancellation policy
We prepare materials and schedule staff specifically for your appointment.
We prepare materials and schedule staff specifically for your appointment. Please communicate any scheduling changes as soon as possible so we can adjust accordingly.
48-Hour Cancellation Policy
Please cancel or reschedule at least 48 hours in advance. Cancellations made with less than 48 hours’ notice will be charged 50% of the service fee.
Appointment Confirmation
All appointments must be confirmed. Unconfirmed appointments may be released.
Late Arrivals & Missed Appointments
Late or missed appointments may result in a $75 fee or up to 50% of the service fee. If you arrive late, we may need to shorten or reschedule your visit.
No-Show / No-Call
No-shows are subject to 100% of the appointment fee charged to the card on file.
Communication is Key
Timely communication helps us serve you better and ensures appointment times are used efficiently for all patients and staff.
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Ready to take the next step toward a healthier smile?
“We want you to keep your teeth for a lifetime.” — Dr. Alexandra Jaquery
